Industry · Financial services

Secure messaging for banks, insurers and fintechs

The largest financial institutions in Colombia trust Inalambria with their OTPs, transaction alerts and collections. We are ISO/IEC 27001:2022 certified and meet the Financial Superintendence’s security and quality requirements.

Young man making an online payment with his card and phone at his laptop
10:24
89xxxShort code

Today · 10:24

Sample Bank: Purchase of $350,000 at STORE XYZ with your card *4821. If you don’t recognize it, reply NO.

Text message
Sample message

Inalambria’s value for financial services

Trust and security in every transaction

We protect the relationship between your institution and its customers: OTP codes delivered in seconds over a dedicated route, alerts that help stop fraud and compliant collections, with the certified security the financial sector requires.

  • Independent OTP route, redundant across operators
  • ISO/IEC 27001:2022 and Financial Superintendence Circular 052
  • A dedicated short code your customers recognize

Challenges

OTPs that cannot fail

Every second of delay on a verification code means abandoned transactions.

Fraud and impersonation

Smishing uses your institution’s name to deceive your customers.

Regulatory demands

Vendors must meet minimum information security and quality standards.

How we help

Isolated OTP route

Critical processes separated from bulk traffic, with redundancy across operators.

Transaction alerts

Purchases, withdrawals, transfers and profile changes notified in real time.

Compliant collections

SMS and WhatsApp reminders with payment links, respecting the Law 2300 send windows.

Dedicated short code

A recognizable official number that reduces confusion with fraudulent messages.

A local insurer found that 18% of its digital complaints came from confusion with fraudulent messages. A dedicated short code is a clear barrier against that problem.

Recommended channels

Related use cases

See success stories from other industries

Ready to communicate better with your customers?

Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.