Use cases

Alerts and notifications that arrive when they matter

Transactions, reminders, order updates, due dates and service notices delivered in seconds, over priority routes with real-time reporting.

Man on the street checking a notification on his phone

Transactional notifications are the heart of your customer relationship. We process them as critical traffic, separate from campaigns, so a purchase alert or a payment reminder never gets stuck in a queue.

Examples

  • Card purchase and account activity alerts
  • Medical appointment reminders
  • Order and delivery status
  • Due date and payment reminders
  • Utility outages and maintenance notices
  • Academic and tuition notices to students

Capabilities

Delivery in seconds

Priority routes and capacity of up to 3,000 transactions per second at peaks.

Scheduled reminders

Appointments, payments, due dates and renewals sent at exactly the right time.

Two-way confirmation

Let customers confirm, cancel or reschedule by replying to the message.

The right channel for each notice

SMS for urgent notices, WhatsApp or RCS for rich content and Email for documents.

Ready to communicate better with your customers?

Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.