High availability
Automatic, redundant reconnections with every mobile operator and automatic load balancing.
Company size · Enterprise
Mission-critical messaging infrastructure
Since 2003 we have supported Colombia’s 500 largest companies in their most demanding communication processes: high availability, certified security and a dedicated team.
Capabilities
Capacity at scale
Up to 3,000 transactions per second at peaks and more than 6 billion messages a year.
Certified security
ISO/IEC 27001:2022 certified ISMS and compliance with Financial Superintendence Circular 052.
Dedicated short codes
Your own 5 or 6 digit number, managed before the CRC.
Custom integrations
REST API, callbacks with additional data and dedicated connections.
Expert support
Account manager, technical support and regulatory guidance.
Unique in the market
Know what happens to every message, in real time
Most providers just send the message and that’s where their job ends, without telling you whether it arrived. We send you, via webhooks and in real time, the exact status of every message on the network.
- More than 32 statuses with the most up-to-date information: from the moment your message enters the platform until it reaches the phone, and the exact reason when it doesn’t.
- Straight to your systems: every status change reaches your endpoint seconds after it happens, with the business data you attached when sending.
- Your systems react on their own: if an OTP doesn’t arrive, retry on another channel within seconds; your risk and service teams see the full trail of every message for auditing.
POST https://your-company.com/webhooks/sms- ACCEPTEDAccepted by the platform
- SENTHanded to the mobile operator
- DELIVEREDDelivered to the handset
- FAILEDNot delivered: number does not exist
What’s included
- Critical processes (OTP) separated from bulk traffic
- Omnichannel orchestration: SMS, RCS, WhatsApp, Twnel and Email
- Connect-in web platform for management, reporting and auditing
- Real-time status of every message via webhooks (more than 32 statuses)
- Guidance on the RNE, Law 2300, data protection and short codes
Recommended channels
Related use cases
Industries
Ready to communicate better with your customers?
Tell us about your needs and we’ll design the right solution with you, backed by more than 23 years of experience in Colombia.